Waive fines
Click on the Alma dropdown
Open the Manage Patron Services screen
Bring up the patron's account
Scan Patron ID or Search for Patron and click Go.
- Type in last name, first name
- Scan ID
- Type in account/barcode number
Click on the Active Balance Link
Select fines to waive
Select specific fines to waive in the left checkbox. Click Execute on the bottom.
Waive entire balance
Click the checkbox at the top in the blue header to select all fines. In the next screen, enter the Waiving Reason (lost item found, other). OPTIONAL: enter Comment. Click Waive.
Enter waive details
Enter the Waiving Reason (lost item found, other). OPTIONAL: enter Comment. Click Waive.
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