Search for the item, then open the item menu by clicking "Items."

To declare an item missing, click the Actions button next to the item and select "Toggle Missing Status."

If the patron wishes to be notified when the item is found, you will need to add a fulfillment note to the item.

The first step to doing this is to open the item by going to Actions > Edit.

Go to the Notes tab.

Add a fulfillment note with the word "missing," today's date, and the patron's name and ID number.

Then click "Save."

Open the patron's account and locate the item to be claimed or lost.

Then, click the Actions button next to the item and select "Lost" or "Claimed Return."

A lost item will automatically bill the patron according to the item type.

A claimed returned item will ask for a note.

This is not required.