Standing Order Cancellation Process

There is a critical difference between Cancelling and Closing a PO Line/order:

  • Cancel means you’re cancelling the order and don’t expect to receive any inventory or any invoices.
  • Close means you’ve received the inventory, and the series order is complete.

When the final decision has been made to cancel or close the order, proceed with the following steps"

  • Locate the specific series title associated with the standing order number in the ALMA system.
  • Navigate to the right of the screen CLICK the “more actions” button and select “cancel line” to cancel the PO line.
  • “Cancellation Information” box will appear, choose from the dropdown menu, select a reason for cancellation and add a cancellation note (date), and no handling of bibliographic record can leave the box blank.
  • ALMA has not been configured to send a cancellation request; the decision to cancel the standing order has already been made.
  • The order record will reflect the cancelled value in the status fixed field when the record has been saved.
     

0 Comments

Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.