Standing Order Cancellation Process
There is a critical difference between Cancelling and Closing a PO Line/order:
- Cancel means you’re cancelling the order and don’t expect to receive any inventory or any invoices.
- Close means you’ve received the inventory, and the series order is complete.
When the final decision has been made to cancel or close the order, proceed with the following steps"
- Locate the specific series title associated with the standing order number in the ALMA system.
- Navigate to the right of the screen CLICK the “more actions” button and select “cancel line” to cancel the PO line.
- “Cancellation Information” box will appear, choose from the dropdown menu, select a reason for cancellation and add a cancellation note (date), and no handling of bibliographic record can leave the box blank.
- ALMA has not been configured to send a cancellation request; the decision to cancel the standing order has already been made.
- The order record will reflect the cancelled value in the status fixed field when the record has been saved.
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